Parallel and Grey Imports

The Perils of buying GREY

C.R.Kennedy & Company Pty Ltd are the sole authorised Australian Distributors for Pentax and Ricoh Camera Products. Parallel and Grey Imports are described as product imported directly into a country by a company or persons other than the manufacturer's authorised distributor in that country. Please note the following:

1) CR Kennedy & Company Pty Ltd does not provide any warranty or guarantee for parallel /grey imports. We will NOT honour any warranty /guarantee supplied by grey websites including bhphotovideo.com

2) Please note products sourced from America and Japan requiring battery chargers etc will not meet Australian electrical standards. Plugs will require an adaptor. Adaptors supplied by parallel /grey importers are often not electrically approved.

3) In many instances products supplied for Australia have special modifications for the Australian market. Manuals, firmware and drivers often differ from country to country.

4) C.R.Kennedy & Company Pty Ltd. operate in a global market place. The lines we represent in Australia are globally competitive in price. The savings by purchasing from parallel/grey importers are non-existent. If you happen to find a cheaper price advertised from a reputable online retailer, please let us know and we will match it.

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